Subscribe and Save

How Subscribe and Save works

Under each product, you'll have the option to make a one-time purchase, or Subscribe and Save to the item.

Subscriptions are automatically renewed according to your selected delivery interval and the products will be automatically delivered by the shop after each successful renewal.

For example, if you start a subscription to deliver every 5 weeks, then the system will automatically charge your credit card every 5 weeks and you will get the product(s) to your doorstep every 5 weeks, without the need to place the order by yourself!

Can I pause or cancel a subscription?

Yes, of course. You can pause or cancel a subscription any time you want on your customer account page. Your customer account can be accessed through the magic link you received in the email that was sent to you when you placed an initial subscription order in the shop or at the top of the menu. 

How can I skip or reschedule a charge?

You can skip or reschedule the charge in the customer portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.

Can I add products to my subscription?

Of course. You can add products to your subscription in the customer portal. Just click on the Edit button in the products card and edit, remove or add products to your subscription.

What happens if the payment can't be processed?

If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method.

 

*Subscribe & Save can not apply to bundles, unfortunately.